Shipping policy

Shipping Policy

Thank you for choosing ZenC! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

1. Order Processing:

• All orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2.  Shipping:

• We provide Free worldwide shipping.
• Shipping typically takes 7-10 business days.
• Delivery times vary for different country.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order by visiting our Order Tracking Page and entering your tracking number.

5. International Shipping:

• We offer international shipping to select countries.
• International shipping delivery times vary. Please check the shipping options at checkout.

6. Customs and Duties:

• International orders may be subject to customs duties and taxes imposed by the destination country.
• The recipient is responsible for any additional charges incurred.

7. Delivery Issues:

• In the rare event of a delivery issue, please contact our customer service team at zencshop1@gmail.com
• We will work diligently to resolve any problems and ensure your satisfaction.

8. Address Accuracy:

• It is the customer's responsibility to provide accurate shipping information.
• Please double-check your shipping address before completing your purchase.

9. Delayed Shipments:

• In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.
  
  Thank you for choosing us!